This Privacy Policy explains how SabioCast ("SabioCast", "we", "us"), Jules Bilmeyerstraat 32, 2600 Berchem, Belgium collects, uses and protects personal data when you use our website and platform.
1. Data we collect
Account and contact data you provide (name, business email, company, country). Usage data about how the platform and player are used. Technical data such as IP address, browser and device information. Viewer analytics data in aggregated or pseudonymised form.
2. How we use data
To provide and improve the service, process transcoding, captioning and translation, deliver streams, produce analytics, handle support requests, send service communications and, where you have opted in, product news.
3. Legal bases
We process personal data on the basis of contract performance, our legitimate interests in operating and securing the service, your consent (for marketing and optional cookies), and compliance with legal obligations.
4. Storage and security
All data is stored in ISO 27001-compliant data centres within the European Union. Hardware and software are monitored 24/7 and encryption is used for data in transit and at rest. We do not sell personal data or share it with third parties for their own marketing.
5. Retention
We retain personal data for as long as your account is active and for the period required to meet legal, accounting and reporting obligations. Cloud recordings are retained according to your plan and settings.
6. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict and port your personal data, and to object to certain processing. To exercise these rights, contact privacy@sabiocast.com. You may also lodge a complaint with your local supervisory authority.
7. Cookies
We use strictly necessary cookies to run the site and, with your consent, analytics cookies to understand usage. You can manage your preferences at any time via the cookie settings.
Questions about this document? Email legal@sabiocast.com.